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Services We Offer
HRDC/HRDF in-house training
ClimbX Academy helps Malaysian organisations turn business challenges into practical training that people use at work. Programmes are designed around your team, delivered at your workplace or online, and HRDC/HRDF claimable.
HRDC/HRDF public courses
We also offer HRDC/HRDF claimable public courses in Kuala Lumpur, open to any company. See the upcoming classes and register for a seat.
Frequently Asked Questions
What types of training do you provide?
We provide a wide range of corporate training programmes including sales training, AI training, customer service, leadership development, communication skills, and team-building. As an HRDC/HRDF registered training provider, our programmes are fully claimable under your company's HRDC/HRDF levy — making it easier for Malaysian businesses to invest in their people without bearing the full cost. Every programme is practical, results-driven, and tailored to your industry and goals.
Is your course HRDC/HRDF claimable?
Yes. ClimbX Academy is an HRDC/HRDF registered training provider, so our courses are claimable under HRDC/HRDF.
How do I claim HRDC/HRDF for a training course?
Your company applies for the grant in eTRiS before the training starts. After the course, the training provider submits its claim first and the employer follows, within six months of the training ending. You do not pay the course fee to the provider upfront. Read the full HRDC/HRDF claim guide.
How early do I need to apply for an HRDC/HRDF grant?
At least two weeks before the training date. Under the current rules, training can begin only 14 days after the grant is approved, so companies need to plan their training calendar in advance. Public courses keep a three-day gap until 31 December 2026, then follow the same 14-day rule. Read the full HRDC/HRDF claim guide.
Can your training be customised to our industry?
Absolutely. We don't believe in one-size-fits-all training. Every programme we design is customised to your industry, company culture, and specific business challenges. We have successfully delivered tailored programmes for companies in the courier, pharmaceutical, hospitality, and retail sectors, among others. Before training begins, we conduct an in-depth exploratory session with your leadership team to ensure the content is precise, relevant, and immediately applicable on the ground.
Do you offer both in-person and virtual formats?
Yes — we offer both in-person and virtual (online) training formats to suit your team's needs and location. Whether your team is based in one office or spread across multiple states in Malaysia, we deliver a consistent and engaging learning experience in both formats. Our virtual sessions are designed to be just as interactive and impactful as our face-to-face programmes, with no compromise on quality or results.
How long are your training programmes?
Programme duration depends on your goals and the level of customisation required. While a single day can introduce key concepts, we firmly believe that real behavioural change and lasting results take more than one session. That's why we recommend a series training approach — multiple focused sessions delivered over time. This allows participants to practise new techniques in real sales situations, return with feedback, and continuously improve. Our programmes are designed to be short and focused enough that your salespeople aren't away from work for too long, without sacrificing depth.
Do you provide post-training support and reporting?
Yes — and this is something we take very seriously. After every programme, we provide a detailed post-training report covering participant performance, key takeaways, and areas for improvement. We also conduct a post-training follow-up session where participants share the real challenges they faced when applying newly learned sales techniques in their day-to-day work. This follow-up allows us to address actual on-the-ground obstacles and ensure the learning truly sticks — protecting your training investment and driving measurable results.

























