In-house trainingAI for Workplace Productivity

AI for Workplace Productivity: Work Faster with ChatGPT, Copilot & Claude

Participants learn to use ChatGPT, Microsoft Copilot and Claude on their own daily tasks, and to judge when the output can be trusted. Teams leave with shared prompting habits, a personal prompt library and the confidence to use AI safely at work.

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Key Outcomes
Write clear prompts that give AI the role, context and format it needs
e.g., turn a messy meeting transcript into minutes with owners and deadlines
Choose the right tool and approach for each task
e.g., drafting an Outlook reply versus summarising a 30-page report
Check AI output for errors, gaps and made-up facts before sharing it
e.g., verify every figure in an AI-drafted report
Follow company data rules when using AI
e.g., know what can and cannot be pasted into a public AI tool

Why teams need this

Your team has AI tools, but most use them for the odd email rewrite and then go back to old habits. Some trust every answer without checking, while others give up after one poor result. In Microsoft's 2026 Work Trend Index, only 32% of Malaysian AI users said their leadership is clearly and consistently aligned on AI, so teams are left to work it out alone.

Jagged Frontier task sorting
Participants sort their own tasks into "AI helps", "AI with checks" and "keep human". The method comes from the Harvard/BCG study. On a task outside AI's frontier, consultants using AI were correct 60% of the time, against 84.5% without it.
Personal prompt library
Each participant builds and tests 10 ready-to-use prompts from their own job tasks.
Group challenge and role-play
Teams complete a real work task with and without AI, then role-play defending AI-assisted work to a sceptical manager.

Exercises use your team's real documents and approved AI tools, and can focus on one department such as sales, HR, finance or customer service.

HRDC/HRDF training that builds confidence and drives growth.

Tell us what your team is facing. We will come back with a plan built around it.

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